Last Updated: [19/08/2026]
Glow and Vine works to make shopping for global beauty products simple and convenient. This Shipping Policy explains how orders are processed, shipped, and delivered.
After placing an order, customers should receive an order confirmation using the contact information provided during checkout.
Orders may require processing before shipment. Processing times can vary depending on product availability, order volume, weekends, holidays, and fulfillment requirements.
Once an order has shipped, tracking information may be provided when available.
Shipping charges, when applicable, are calculated and displayed during checkout before the order is completed.
Glow and Vine may periodically offer free shipping, reduced shipping rates, or other promotional shipping offers. Any promotion is subject to the eligibility requirements and conditions displayed at the time of purchase.
Delivery estimates provided during checkout or after shipment are estimates rather than guaranteed arrival dates. Actual delivery may be affected by circumstances outside our control, including:
Glow and Vine is not responsible for delays caused by shipping carriers or circumstances beyond our reasonable control.
Customers are responsible for providing complete and accurate shipping information when placing an order. Please review your address carefully before completing checkout.
If you notice an error after submitting an order, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or has been shipped.
If your tracking information shows an unexpected delay or delivery issue, please contact the shipping carrier and reach out to Glow and Vine through our Contact Us page.
For items that arrive damaged, retain the product and packaging and provide clear photographs when requested. This helps us review the issue and determine the appropriate next step.
Some products may be fulfilled or shipped through third-party suppliers or fulfillment partners. Shipping times and packaging may therefore vary between products, and items from the same order may arrive separately.
For questions regarding an order, shipment, or delivery issue, please contact Glow and Vine through the website’s Contact Us page and include your order information whenever possible.